Refund Policy

Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a refund within 30 days of delivery.

Eligibility

Items must be unused, in original packaging, and returned within 30 days of delivery.

Refund Process

Contact our support team to start a return. Once we receive and inspect the item, we will issue a refund to your original payment method within 5-10 business days.

Shipping Costs

Return shipping costs are the responsibility of the buyer unless the item arrived damaged or defective.

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 48 hours of delivery with photos, and we will replace or refund at no cost.

Contact

For return or refund questions, contact us at zhangpeng682@sina.com.